Privacy Policy

BidWorkers
Last Updated: April 18, 2026

This Privacy Policy explains how BidWorkers collects, uses, and protects personal information when you use the Platform.

1. Information We Collect

Information Provided by Homeowners

  • City/location
  • Phone number
  • Service request details (e.g., cleaning needs, timing)

Note: Homeowners are not required to create an account.

Information Provided by Professionals

  • Name or business name
  • Email address and phone number
  • Service locations
  • Profile details (bio, pricing, services, etc.)
  • Subscription and account-related information

Payment Information

  • Payments (subscriptions and lead purchases) are processed by third-party providers (e.g., Stripe)
  • BidWorkers does not store payment card details

Usage & Technical Data

  • IP address, device type, browser
  • Platform interactions (e.g., profile views, selections)
  • Log data and analytics

2. How We Use Information

We use collected information to:

  • Operate and maintain the Platform
  • Connect homeowners with professionals
  • Deliver homeowner requests to selected professionals
  • Communicate important service-related updates
  • Improve matching, ranking, and Platform performance
  • Prevent fraud, abuse, or misuse

3. Information Sharing

We may share information in the following ways:

Between Users

  • When a homeowner selects a professional, the homeowner’s phone number and request details are shared directly with that professional

With Service Providers

  • Third-party tools (e.g., payments, analytics, messaging) that help operate the Platform

Legal Requirements

  • When required by law, regulation, or legal process

BidWorkers does NOT sell personal information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data.

However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information only as long as necessary to:

  • Operate the Platform
  • Provide services
  • Comply with legal and regulatory obligations

6. User Rights

Depending on your location, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your data (subject to legal requirements)

Requests can be made by contacting us directly.

7. Cookies and Tracking Technologies

BidWorkers may use cookies and similar technologies to:

  • Improve user experience
  • Analyze Platform usage
  • Optimize performance and functionality

8. Third-Party Links

The Platform may include links to third-party websites.

BidWorkers is not responsible for the privacy practices of those external sites.

9. Policy Updates

We may update this Privacy Policy from time to time.

Continued use of the Platform after updates means you accept the revised policy.

10. Contact Information

If you have any questions about this Privacy Policy, contact:

BidWorkers Support
support@bidworkers.com

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